Gaya APA
FANDY TJIPTONO, Ph.D. (2012).
Service Management (Edisi 2).
YOGYAKARTA:
ANDI.
Gaya Chicago
FANDY TJIPTONO, Ph.D.
Service Management.
Edisi 2
YOGYAKARTA:
ANDI,
2012.
Text.
Gaya MLA
FANDY TJIPTONO, Ph.D.
Service Management.
Edisi 2
YOGYAKARTA:
ANDI,
2012.
Text.
Gaya Turabian
FANDY TJIPTONO, Ph.D.
Service Management.
Edisi 2
YOGYAKARTA:
ANDI,
2012.
Print.