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FANDY TJIPTONO, Ph.D. (2011). Service, Quality & Satisfaction . YOGYAKARTA: ANDI.

Gaya Chicago

FANDY TJIPTONO, Ph.D. Service, Quality & Satisfaction. YOGYAKARTA: ANDI, 2011. Text.

Gaya MLA

FANDY TJIPTONO, Ph.D. Service, Quality & Satisfaction. YOGYAKARTA: ANDI, 2011. Text.

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FANDY TJIPTONO, Ph.D. Service, Quality & Satisfaction. YOGYAKARTA: ANDI, 2011. Print.